Student Support
Other Questions:
These questions can be answered either within the TexasMentor website or by contacting the campus.
Click below for explanations and links.
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How can I have applications, catalogs, and other academic materials mailed to me?
Xap Corporation manages the online TexasMentor website, but does not mail out paper
applications, brochures, class schedules, catalogs, transcripts, or other materials. There is, however,
a wealth of information provided throughout the TexasMentor website. You can explore these
options through the TexasMentor homepage. If you still require
campus-related materials to be mailed to you, please make your request directly to the college or
university admissions office. You can do this here using MentorMail.
Where can I find information about my major program?
The TexasMentor Matching Assistant is an easy-to-use tool for finding campuses with your major program.
You can also use TexasMentor to search Texas's college and university websites for pages with your major -- click here for Mentor Search.
If you require more detailed information about a department or major, please contact admissions offices through
MentorMail, or find more detailed campus information through
Campus Tours.
When are you unavailable for Student Support?
| Xap Corporation 2004 Holiday Schedule |
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| Date | Holiday |
| Thursday, January 1 | New Year's Day |
| Friday, January 2 | Day after New Year's Day |
| Monday, May 31 | Memorial Day Observed |
| Monday, July 5 | Independence Day Observed |
| Monday, September 6 | Labor Day |
| Thursday, November 25 | Thanksgiving Day |
| Friday, November 26 | Day after Thanksgiving |
| Monday, December 27 | Extended Christmas Holiday |
| Tuesday, December 28 | Extended Christmas Holiday |
| Wednesday, December 29 | Extended Christmas Holiday |
| Thursday, December 30 | Extended Christmas Holiday |
| Friday, December 31 | New Year's Eve |
Other questions and how to reach TexasMentor Student Support.
If your question relates to information the university is asking for within its online application, or other university policies, or anything else not directly related to the online process, please write to the
campus admissions office through MentorMail.
If you have technical questions regarding TexasMentor or online application error messages that have not been answered on this screen or through the
Student Support pages, contact us at TexasMentor Student Support.
Contact Information
If you encountered an error or technical problem...
Please provide your full name or username, your telephone number or e-mail address,
any details you remember about what you were entering or clicking on when the problem occurred, and the heading/title or WWW address of the screen you were working on.
E-mail: support@texasmentor.org
U.S. toll-free hotline: 1-800-GO-TO-XAP
From outside the U.S., use e-mail or call Xap Corporation's switchboard at (310) 842-9117 and ask for tech support.
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